Need Help? Email [email protected]

website logo

OnStone

Melbourne, Australia

  • Get Startedtoggle child menu
    • Create your stone

    • Gallery:

    • Pet on stones

    • How to create a wall design

    • Hanging methods
    • Industry awards

    • Weddings on stone

  • Shoptoggle child menu
    • Upload your photos

      Select and upload images from your computer, phone or tablet.

    • Gift certificate

      The never expiring gift certificate, redeemable online or in-store, anytime.

    • Art collection

      Select from a collection of local artists.

    • Visit Lil’Stones

      Visit our Lil’s — lilstones.com

  • Design services
  • Our story
  • Pricing
  • Contact
  • Login
    • 0 $0.00
  • Login
    • 0 $0.00
Privacy policy

Before using our Website, we kindly ask that you read the following terms and conditions.

This Website is operated by Ink.Wood.Stone Pty Ltd (ACN 133 913 916) (referred to as we/us/our).

By accessing, viewing and using this Website, you agree to be bound by these terms and conditions (Terms).
We reserve the right to change these Terms at any time without any prior notice and you will be taken to have accepted any change by continuing to use this Website.

In these Terms:

  • ‘Website’ refers to the website located at https://onstone.com.au/, and any future URLs we may register and links to this Website;
  • ‘Good’ or ‘Goods’ refers to any items displayed on our Website and any items you have offered to purchase; and
  • ‘Service’ or ‘Services’ refer to any services we perform in relation to providing you with the Goods, including services such as photo manipulation, retouching or alteration.
Buying our stuff

Here you can browse, select, order and purchase Goods or Services that are displayed on our Website.

Any order placed through our Website is an offer by you to purchase each particular Good in accordance with these Terms. These Terms prevail over any other document purporting to have a contractual effect between you and us.

We reserve the right to accept or reject an order you make using our Website for any reason.

Images that you submit

Please refer to our “Uploading Assistance” on our Website which describes how to upload an image to be printed on Goods.

If the image you submit to us requires Services for optimal printing, we may, at our discretion, send you a separate quote in relation to those Services. If you do not accept that additional quote for Services, we may be unable to print the image on the Goods.

By submitting an image to us, you confirm that you own the copyright to, or have otherwise obtained all necessary permissions to allow us to use and reproduce any images by printing on Goods as purchased through the Website. It is your responsibility to ensure that any images you submit do not infringe a third party’s legal rights in relation to defamation, privacy or intellectual property rights. On this basis, you are solely responsible for any complaints from third parties relating to infringements of their rights that arise on the basis of images submitted by you.

You confirm that any persons in any images you submit to the Website are at least twelve (12) years old, or if younger, that you have obtained the parental approval of those children.
We reserve the right to review content you submit to determine whether it is illegal or inappropriate to print. We may, in our sole discretion, refuse to print images that we believe are inappropriate to print or contrary to law. However, this does not mean that we review content that you upload to our Website, so please do not assume that we do.

Variations in print

Due to variations of computer monitor setting and the surface of the natural materials we are printing on, the colours of the prints on the Goods may vary slightly from what you see on your computer screen. If you need further clarification please contact us before you submit your order at [email protected].

Payment

All payments must be made in full prior to delivery of the Goods or Services.

We accept all major credit cards, namely Visa, MasterCard, AMEX – PayPal and direct bank transfer.

We also reserve the right to change our mode of payment at any time.

When purchasing from us, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us via email at [email protected].

To the extent permitted by law, we will not be held liable or responsible for any damages or consequential loss (whether direct or indirect) suffered by you as a result of any credit card fraud or unauthorised access to a PayPal account.

We will not be held liable or responsible for any additional charges imposed by your credit card provider or bank, especially in the case where your purchase involves foreign exchange transactions.

If your payment is not received in full or is declined by your bank, credit card issuer or PayPal, we will not hold the Goods against your order.

Prices, GST & taxes

All prices on our Website are listed in Australian Dollars and they include GST (where applicable). By placing an order, you agree to pay the stated price (plus any applicable shipping and handling charges) in Australian Dollars for all orders. You agree to pay any additional charges or taxes incurred (including any custom duties) if applicable to the sale or delivery of the Goods. We reserve the right to change the prices of our Goods or Services at any time without notice to you.

Shop

  • Upload Your Photos
  • Gift Certificate
  • Art collection
  • Design services

About

  • How it works
  • Gallery
  • Our story
  • Contact

Customer Care

  • Delivery & returns
  • Upload assistance
  • Frequently asked questions
  • Terms & conditions

Links

  • Facebook
  • Instagram
  • Lil’Stones
©2025 OnStone. 78 Watt Road, Mornington VIC 3931